1. General Policy
At Viduliya.com, we strive to ensure customer satisfaction with our courses. If you are not satisfied with a course, you may be eligible for a refund under certain conditions.
2. Eligibility for Refunds
2.1. Refund requests must be made within 7 days of purchase.
2.2. The course must not be more than 25% completed at the time of the refund request.
2.3. Refunds are not available for downloadable materials once accessed.
3. How to Request a Refund
To request a refund, please contact our customer support team at info@viduliya.com with your purchase details and the reason for your request. We will review and process your request promptly.
4. Refund Process
Refunds will be processed within 7 days of approval. The refunded amount will be credited to the original payment method used during purchase.
5. Non-Refundable Circumstances
5.1. No refunds will be given for courses purchased during promotional periods or sales.
5.2. If the course was purchased as part of a bundle, only the portion attributable to the refundable course will be refunded.
6. Changes to the Refund Policy
Viduliya.com reserves the right to modify this refund policy at any time. Any changes will be communicated to users via the website.